Commute Together App issue

[Don Wiley]

Good Afternoon, I have a new user trying to download the commute together app but he keeps receiving an error stating This app isn't available for your device because it was made for an older version of Android. Is there an update coming soon that will fix this? I have over 40 riders using this app and it is huge help coordinating our schedules.

[Drew Brasher]

I will look into this. This is the first report I have gotten of this happening. Do you know what version of android he is using?

[Don Wiley]

Drew

The member is using a Galaxy 22 running android 13.

[Fernnando Perez]

Good afternoon, I’m the member Don is talking about. I cannot access the app from the play store with my android Galaxy S22+ running android v. 13. I asked my wife to download on her Galaxy S23 and no joy either. Request any advise possible. Thanks.

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[Drew Brasher]

I’m working on updating the app so that it will work with Android 13. I hope to have it done next week. Thanks for letting me know about the issue.

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[Fernnando Perez]

Thanks Drew, appreciate the help. Could you post your update next week so i know when to try it again? Thanks.

[Drew Brasher]

I just noticed that my phone is also on Android 13 and it works so I'm looking into the cause of the issue. Could you take a screenshot of the message you get and send it to me at [e-mail]?

[Fernnando Perez]

Sorry for late reply Drew. I just sent it to your email.

[Fernnando Perez]

Morning Drew,

any progress?

[Drew Brasher]

I am making progress on the web based version of the app. Once that is ready you will be able to use it on any device. I think it will be another week before it is ready to use. I’m sorry for the inconvenience.

[Drew Brasher]

I should have the ride scheduling part of the web app functional by the end of day tomorrow and will post a link for you to try it.

[Fernnando Perez]

That's great news Drew, Thanks. Look forward to it.

[Drew Brasher]

I’m still working on it.

[Drew Brasher]

I have the rider scheduling part of the web app done. Don will need to send you a new invitation to join the group. Then you can create an account and join here: app.commutetogether.com

[Don Wiley]

Free

Thank you. Works great now