Connecting problem

Issue #3 new
Rudolf Wilhelm created an issue

I have a mobile phone Huawei M100-L09 and smart watch from Samsung (android ware). I have installed the app on the mobile phone and I get the confirmation that the phone is connected with the Sonos device. However the watch is permanently in waiting mode for the connection with the device. For a very short time i had one a connection. Phone and Sonos are on the same WiFi. I also launched the application on my regular device.

Comments (8)

  1. crag

    I have a samsung S5, and a brand new motorola 360 watch. I did all the updates for the watch before trying to use your sonos app. I have the same problem as above. It will either hang on "Connecting to Sonos", or "Waiting on Device". It seems the "Waiting on Device" will sometimes quick flash out, and it'll then move on to "Connecting to Sonos". It has never made it past this point for me. However, when I use my phone to start up some music on the sonos, it will show up on the watch with limited functionality. I'm assuming this is the "play" functionality that I've read so much about. I've not seen the images from the google play apps page yet. I've not dug in... but maybe it's a blocked port?

  2. Peter Havekes

    Same here: Phone says connected, watch is stuck on "waiting for device". Worked once.

    Moto 360 (5.1.1) nexus 5 (5.1.1)

  3. Tobias Ransäter

    Same for me, phone connected but Android wear says "waiting on device".

    Galaxy s6 edge (5.1.1) Moto 360 (5.1.1)

    Kind regards Tobias

  4. Pete Banham

    I am having the same issue. Fully updated S5 and Moto360 gen2. Have run the app on the phone and it says connected but watch just says waiting on device.
    Thanks

    Pete

  5. jeffreyhorner@yahoo.com

    Same Issue. Samsung Galaxy Note5 is running Sonos Wear. It displays a Sonos speaker with the word "Connected" under it. Note is on the same WiFi network as the wearable. The Asus Zen Watch 2 launches Sonos Wearable, but just displays "Waiting on Device" forever.

    Also, my battery is dying at an exponential rate. Could someone help?

    Thanks

  6. Pete Banham

    Hi. Is there any update on this issue please as the app has still never worked for me on my 360 gen 2 and S5?

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