Crashing when trying to set image file path

Issue #878 closed
Shawn Preston created an issue

Am able to successfully connect with ASI294MC Pro, Astrophysics Control Center, Moonlight focuser, Pegasus flat panel. Am able to take images and everything seems to function normally, except when attempting to set image file path.

Options->Imaging->Image File Path->… Clicking the … to browse to the directory opens the “Browse for Folder” window, hangs for a few seconds, then NINA crashes.

Have tried both v1.10HF3 and Nightly 1.11 #092 64bit.


----------------NINA - Nighttime Imaging 'N' Astronomy----------------

-------------------Running NINA Version 1.11.0.1092-------------------
-------------------------2021-06-11T14:34:32--------------------------
---------------------.NET Version 4.0.30319.42000---------------------
---------------------Oparating System Information---------------------
---------------------------Is 64bit OS True---------------------------
------------------------Is 64bit Process True-------------------------
---------------------------Platform Win32NT---------------------------
--------------Version Microsoft Windows NT 10.0.19042.0---------------
---------------------------Major 10 Minor 0---------------------------
----------------------------Service Pack -----------------------------

DATE|LEVEL|SOURCE|MEMBER|LINE|MESSAGE
2021-06-11T14:34:36.3460|INFO|ApplicationVM.cs|CheckASCOMPlatformVersion|61|ASCOM Platform 6.5 installed

I can supply crash dump log if required.

Comments (6)

  1. Stefan B repo owner

    Hi, a crash dump would be helpful, as hard crashes can’t be logged, or as an alternative the error out of windows event viewer.

  2. Stefan B repo owner

    It looks like i can’t access this file.

    Can you also check windows event viewer and check at that time stamp if there is still the error available?

  3. Shawn Preston reporter

    I did some more testing and determined that it only happens with the 64bit application; the 32bit works just fine. There were 3 events created (I recreated the crash right now). If you want to provide your email address, I’m happy to give you teamviewer access to the machine.

    Event1

    • <Event xmlns="

    http://schemas.microsoft.com/win/2004/08/events/event">

    • <System>

    <Provider Name=".NET Runtime" />

    <EventID Qualifiers="0">1026</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2021-06-15T17:53:11.3100106Z" />

    <EventRecordID>25703</EventRecordID>

    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />

    <Channel>Application</Channel>

    <Computer>Observatory-PC</Computer>

    <Security />

    </System>

    • <EventData>

    <Data>Application: NINA.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: exception code c0000005, exception address 00007FFDAF354B89 Stack:</Data>

    </EventData>

    </Event>

    Event 2

    • <Event xmlns="

    http://schemas.microsoft.com/win/2004/08/events/event">

    • <System>

    <Provider Name="Application Error" />

    <EventID Qualifiers="0">1000</EventID>

    <Version>0</Version>

    <Level>2</Level>

    <Task>100</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2021-06-15T17:53:11.9194264Z" />

    <EventRecordID>25704</EventRecordID>

    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />

    <Channel>Application</Channel>

    <Computer>Observatory-PC</Computer>

    <Security />

    </System>

    • <EventData>

    <Data>NINA.exe</Data>

    <Data>1.10.3.9001</Data>

    <Data>60c27bbf</Data>

    <Data>KERNELBASE.dll</Data>

    <Data>10.0.19041.1023</Data>

    <Data>924f9cdb</Data>

    <Data>c0000005</Data>

    <Data>0000000000034b89</Data>

    <Data>1480</Data>

    <Data>01d7620f1f5bd766</Data>

    <Data>C:\Program Files\N.I.N.A. - Nighttime Imaging 'N' Astronomy\NINA.exe</Data>

    <Data>C:\WINDOWS\System32\KERNELBASE.dll</Data>

    <Data>cb11ce9c-086d-4624-80a2-acb7f12539e8</Data>

    <Data />

    <Data />

    </EventData>

    </Event>

    Event 3

    • <Event xmlns="

    http://schemas.microsoft.com/win/2004/08/events/event">

    • <System>

    <Provider Name="Windows Error Reporting" />

    <EventID Qualifiers="0">1001</EventID>

    <Version>0</Version>

    <Level>4</Level>

    <Task>0</Task>

    <Opcode>0</Opcode>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2021-06-15T17:53:13.3725507Z" />

    <EventRecordID>25705</EventRecordID>

    <Correlation />

    <Execution ProcessID="0" ThreadID="0" />

    <Channel>Application</Channel>

    <Computer>Observatory-PC</Computer>

    <Security />

    </System>

    • <EventData>

    <Data>2209413048417621673</Data>

    <Data>4</Data>

    <Data>APPCRASH</Data>

    <Data>Not available</Data>

    <Data>0</Data>

    <Data>NINA.exe</Data>

    <Data>1.10.3.9001</Data>

    <Data>60c27bbf</Data>

    <Data>KERNELBASE.dll</Data>

    <Data>10.0.19041.1023</Data>

    <Data>924f9cdb</Data>

    <Data>c0000005</Data>

    <Data>0000000000034b89</Data>

    <Data />

    <Data />

    <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3C91.tmp.dmp \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3FAF.tmp.WERInternalMetadata.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3FC0.tmp.xml \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3FBE.tmp.csv \\?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER3FDE.tmp.txt</Data>

    <Data>\\?\C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_NINA.exe_dda099f316c4fc869a554ab2bded2fddde42e_374243fe_3e0a6128-900b-49df-a354-7d1a2b7ae9a1</Data>

    <Data />

    <Data>0</Data>

    <Data>cb11ce9c-086d-4624-80a2-acb7f12539e8</Data>

    <Data>268435456</Data>

    <Data>7d9cf81a5a48aef3aea96976290b96a9</Data>

    <Data>0</Data>

    </EventData>

    </Event>

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