Error occured during creation of new project

[Former user]

Hi,

During creation of new project I got this exception message: UNKNOWN_EXCEPTION: An unexpected error occurred. Please include this ErrorId if you contact support: 211165322-8359 (-652670408)

I configured the project in standard way, project was for sandbox environment, retrieve metadate and generate offline symbol table were checked. I could not find anything in the idea.log about this.

Thanks

[Scott Wells]

Sorry for the problem. Can you provide the idea.log for when this happens? I'd like to see if there's anything telling there. The core problem seems to be something failing on the Salesforce side during an API call. I'd like to know which one if possible so I could provide more guidance. Thanks!

[Petr Čmela]

Hi, thank you for answer.

Here is the log from the idea.log: 2015-11-04 17:01:23,408 [173957498] INFO - TestNG Runner - Create TestNG Template Configuration 2015-11-04 17:01:23,463 [173957553] INFO - ellij.project.impl.ProjectImpl - 142 project components initialized in 91 ms 2015-11-04 17:01:23,463 [173957553] INFO - le.impl.ModuleManagerComponent - 0 module(s) loaded in 0 ms 2015-11-04 17:01:23,466 [173957556] INFO - i.vcs.changes.ChangeListWorker - default list not found when copy 2015-11-04 17:01:23,466 [173957556] INFO - i.vcs.changes.ChangeListWorker - default list not found when copy in original object too 2015-11-04 17:01:25,965 [173960055] INFO - indexing.UnindexedFilesUpdater - Indexable files iterated in 0 ms 2015-11-04 17:01:25,992 [173960082] INFO - tartup.impl.StartupManagerImpl - [LOCATION_TO_PROJECT].idea\misc.xml case-sensitivity: false 2015-11-04 17:01:26,018 [173960108] WARN - openapi.wm.impl.ToolWindowImpl - ToolWindow icons should be 13x13. Please fix ToolWindow (ID: Anonymous Apex) or icon jar:file:/[INSTALLATION_DIRECTORY_OF_IDEA]/lib/icons.jar!/nodes/ejbFinderMethod.png 2015-11-04 17:01:26,020 [173960110] WARN - openapi.wm.impl.ToolWindowImpl - ToolWindow icons should be 13x13. Please fix ToolWindow (ID: SOQL Query) or icon jar:file:/[INSTALLATION_DIRECTORY_OF_IDEA]/lib/icons.jar!/nodes/dataSchema.png 2015-11-04 17:01:26,088 [173960178] INFO - lij.tasks.impl.TaskManagerImpl - Updating issues cache (every 20 min) 2015-11-04 17:02:38,172 [174032262] INFO - tor.impl.FileEditorManagerImpl - Project opening took 74800 ms

[Scott Wells]

Thanks. Would you mind providing the log extract from when you're trying to create a project against that sandbox org?

[Scott Wells]

Wanted to check in to see if you were able to reproduce this again and/or get past the issue.

[Scott Wells]

Checking in again to see if you're still having this issue.

[Scott Wells]

Moving this to resolved for now. If the problem is still occurring please feel free to reopen with additional details.