- attached IlluminatedCloud2.zip
Windows 10 user is hitting "There are networks adapters...that are disabled" issue
I've been working with a user via email on this issue on Windows 10. Logging this case to provide a forum for sharing ideas and even test builds with the user to help resolve the problem.
Comments (5)
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reporter -
Hi Scott,
I have same problem since my Windows 10 was updated from 1809 to 1909 two days ago. I get this error message:
"An unexpected error occurred during license validation:
There are network adapters on the system that are disabled and TurboActivate couldn't read their hardware properties (even after trying and failing to enable the adapters automatically). Enable the network adapters, re-run the function, and TurboActivate will be able to "remember" the adapters even if the adapters are disabled in the future."
The build you attached have not solved the problem for me.
Regards,
Tamas -
On my computer the problem caused by a Intel Wireless-AC 9650 network adapter, which cannot start since the Windows was updated. Even I do not use this adapter it caused this error message. After uninstalling the this device it seems the Illuminated plugin is working fine again.
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reporter Thanks for the info, Tamas. I'll pass that on to the licensing vendor so they know about this specific issue. I'm glad you were able to figure it out and get past it.
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reporter - changed status to resolved
I haven't heard from the original reporter on this in a few months now.
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This build includes the latest release of the third-party licensing software (4.3.3 vs. 4.3.0 in the current official build). Please download it and install it using Settings>Plugins>Install plugin from disk (under the gear drop-down menu), then try to re-verify the license.
If that still fails, here is the advice from the licensing software vendor:
The first is what you're doing by installing the attached build. I don't know if the second applies to you or not. The third, though, should definitely be performed to ensure you're on the latest build of Windows 10 as well as Illuminated Cloud 2 and its supporting software.
Please let me know the outcome.