ProductRequestFeed

Represents a single feed item on an product request record detail page.

A product request feed shows changes to a product request record for fields that are tracked in feeds, and posts and comments about the record. It is a useful way to stay up-to-date with changes made to product requests in Salesforce.

z

Supported Calls

delete()describeSObjects()getDeleted()getUpdated()query()retrieve()

Special Access Rules

You can delete all feed items you created. To delete feed items you didn’t create, you must have one of these permissions:
  • “Modify All Data”
  • “Modify All” on the Account object
  • “Moderate Chatter”
    Note

    Note

    Users with the “Moderate Chatter” permission can delete only the feed items and comments they see.

Fields

Field Name Details
Body
Type
textarea
Properties
Nillable, Sort
Description
The content of ProductRequestFeed. Required when Type is TextPost. Optional when Type is ContentPostor LinkPost. This field is the message that appears in the feed.
CommentCount
Type
int
Properties
Filter, Group, Sort
Description
The number of FeedComments associated with this feed item.
Tip

Tip

In a feed that supports pre-moderation, CommentCount isn’t updated until a comment is published. For example, say that you comment on a post that already has one published comment and your comment triggers moderation. Now there are two comments on the post, but the count says there's only one. In a moderated feed, your comment isn’t counted until it's approved by an admin or a person with “CanApproveFeedPostAndComment” or “ModifyAllData” permission.

Feed moderation has implications on how you retrieve feed comments. In a moderated feed, rather than retrieving comments by looping through CommentCount, go through pagination until end of comments is returned.

InsertedById
Type
reference
Properties
Group, Nillable, Sort
Description
ID of the user who added this object to the feed. For example, if an application migrates posts and comments from another application into a feed, the InsertedBy value is set to the ID of the logged-in user.
IsRichText
Type
boolean
Properties
Defaulted on create, Filter, Group, Sort
Description
Indicates whether the feed item Body contains rich text. Set IsRichText to true if you post a rich text feed item via SOAP API. Otherwise, the post is rendered as plain text.

Rich text supports the following HTML tags:

  • <p>
    Tip

    Tip

    Though the <br> tag isn’t supported, you can use <p>&nbsp;</p> to create lines.

  • <b>
  • <code>
  • <i>
  • <u>
  • <s>
  • <ul>
  • <ol>
  • <li>
  • <img>

    The <img> tag is accessible only via the API and must reference files in Salesforce similar to this example: <img src="sfdc://069B0000000omjh"></img>

Note

Note

In API version 35.0 and later, the system replaces special characters in rich text with escaped HTML. In API version 34.0 and prior, all rich text appears as a plain-text representation.

LikeCount
Type
int
Properties
Filter, Group, Sort
Description
The number of FeedLikes associated with this feed item.
LinkUrl
Type
url
Properties
Nillable, Sort
Description
The URL of a LinkPost.
ParentId
Type
reference
Properties
Filter, Group, Sort
Description
ID of the product request record that is tracked in the feed. The feed is displayed on the detail page for this record.
RelatedRecordId
Type
reference
Properties
Group, Nillable, Sort
Description
ID of the ContentVersion object associated with a ContentPost. This field is null for all posts except ContentPost.
Title
Type
string
Properties
Group, Nillable, Sort
Description
The title of the feed item. When the Type is LinkPost, the LinkUrl is the URL and this field is the link name.
Type
Type
picklist
Properties
Filter, Group, Nillable, Restricted picklist, Sort
Description
The type of feed item:
  • ActivityEvent—indirectly generated event when a user or the API adds a Task associated with a feed-enabled parent record (excluding email tasks on cases). Also occurs when a user or the API adds or updates a Task or Event associated with a case record (excluding email and call logging).

    For a recurring Task with CaseFeed disabled, one event is generated for the series only. For a recurring Task with CaseFeed enabled, events are generated for the series and each occurrence.

  • AdvancedTextPost—created when a user posts a group announcement and, in Lightning Experience as of API version 39.0 and later, when a user shares a post.
  • AnnouncementPost—Not used.
  • ApprovalPost—generated when a user submits an approval.
  • BasicTemplateFeedItem—Not used.
  • CanvasPost—a post made by a canvas app posted on a feed.
  • CollaborationGroupCreated—generated when a user creates a public group.
  • CollaborationGroupUnarchived—Not used.
  • ContentPost—a post with an attached file.
  • CreatedRecordEvent—generated when a user creates a record from the publisher.
  • DashboardComponentAlert—generated when a dashboard metric or gauge exceeds a user-defined threshold.
  • DashboardComponentSnapshot—created when a user posts a dashboard snapshot on a feed.
  • LinkPost—a post with an attached URL.
  • PollPost—a poll posted on a feed.
  • ProfileSkillPost—generated when a skill is added to a user’s Chatter profile.
  • QuestionPost—generated when a user posts a question.
  • ReplyPost—generated when Chatter Answers posts a reply.
  • RypplePost—generated when a user creates a Thanks badge in Work.com.
  • TextPost—a direct text entry on a feed.
  • TrackedChange—a change or group of changes to a tracked field.
  • UserStatus—automatically generated when a user adds a post. Deprecated.
The following values appear in the Type picklist for all feed objects but apply only to CaseFeed:
  • CaseCommentPost—generated event when a user adds a case comment for a case object
  • EmailMessageEvent—generated event when an email related to a case object is sent or received
  • CallLogPost—generated event when a user logs a call for a case through the user interface. CTI calls also generate this event.
  • ChangeStatusPost—generated event when a user changes the status of a case
  • AttachArticleEvent—generated event when a user attaches an article to a case
Note

Note

If you set Type to ContentPost, also specify ContentData and ContentFileName.