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Robin / Privacy Policy

Team Robin PRIVACY POLICY

Last Revised: 2013/03/27

Our privacy policy applies to information we collect when you use or access our website, application, or just interact with us. We may change this privacy policy from time to time. Whenever we make changes to this privacy policy, the changes are effective 1 week after we post the revised privacy policy (as indicated by revising the date at the top of our privacy policy). We encourage you to review our privacy policy whenever you access our services to stay informed about our information practices and the ways you can help protect your privacy.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, we collect information when you participate in any interactive features of our services, fill out a form, request customer support, provide any contact or identifying information or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information and other contact or identifying information you choose to provide.

Information We Collect Automatically When You Use the Services

When you access or use our services, we automatically collect information about you, including:

  • Log Information: We log anonymous information about your use of our services, including the type of mobile device you use, access times, pages viewed, and the page you visited before navigating to our services.
  • Device Information: We collect information about the mobile device you use to access our services, including the hardware model, operating system and version, and manufacturer.
  • Location Information: We collect your location data only on request when setting a location in a post or message which is then stored with that entity until deleted.
  • Crash logs: We collect pseudo-anonymous data about any crashes reported from the app which include 1.- The crash details, 2.- The device details
  • Notifications: For the use of the notification system, we automatically collect your device ID and store your access token to the service, and user ID in a secure database to allow the use of notifications for messages, mentions and other interactions with the "service"

For more details about how we collect information, including details about cookies and how to disable them, please see "Your Information Choices" below.

Information We Collect From Other Sources

In order to provide you with access to the Service, or to provide you with better service in general, we may combine information obtained from other sources (for example, a third-party service whose application you have authorized or used to sign in) and combine that with information we collect through our services.

Use of Information

We use information about you for various purposes, including to:

  • Provide, maintain and improve our services;
  • Provide services you request, process transactions and to send you related information;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about news and information related to our service;
  • Monitor and analyze trends, usage and activities in connection with our services; and
  • Personalize and improve our services.

By accessing and using our services, you consent to the processing and transfer of your information in and to the United States and other countries.

Sharing of Information

We may share personal information about you as follows:

  • If we believe disclosure is reasonably necessary to comply with any applicable law, regulation, legal process or governmental request;
  • To enforce applicable user agreements or policies, including our Terms of Service https://bitbucket.org/ScruffyFox/robin/wiki/Terms%20of%20Service; and to protect us, our users or the public from harm or illegal activities;

We may also share aggregated or anonymized information that does not directly identify you.

Third Party Analytics

We may allow third parties to provide analytics services. These third parties may use cookies, web beacons and other technologies to collect information about your use of the services and other websites, including your IP address, web browser, pages viewed, time spent on pages, links clicked and conversion information. This information may be used by us and third parties to, among other things, analyze and track data, determine the popularity of certain content and other websites and better understand your online activity. Our privacy policy does not apply to, and we are not responsible for, third party cookies, web beacons or other tracking technologies and we encourage you to check the privacy policies of these third parties to learn more about their privacy practices.

Security

We take reasonable measures to help protect personal information from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Contact Us

If you have any questions about this privacy policy, please contact us at: help@robinapp.net.

[FINAL NOTE: CERTAIN APPLICATION STORES (E.G., APPLE APP STORE, GOOGLE PLAY, ETC.) MAY REQUIRE YOU TO INCLUDE CERTAIN MINIMUM PRIVACY COMMITMENTS IN THIS PRIVACY POLICY AS A CONDITION TO MAKING YOUR APPLICATION AVAILABLE ON SUCH PLATFORM. IF APPLICABLE, REVIEW YOUR AGREEMENT WITH ANY SUCH APPLICATION STORE TO DETERMINE IF ADDITIONAL PROVISIONS ARE REQUIRED.]

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