Getting these errors frequently

[Atlassian Cloud]

Hi Team,

While trying to load the dashboard. We are getting the two errors frequently, please help us to get it fixed as earlier.

Here is the URL of Dashboard. https://erx-products.atlassian.net/secure/Dashboard.jspa?selectPageId=27161

Please refer the attached screenshot.

Regards,

Goutham

[Danut M [StonikByte]]

Hi Padah,

Thanks for posting.

As mentioned in the error text, this issue could be due to the fact that the filter (that has id 34659) used in the gadget was removed or it is not accessible by the app (it is a private filter, for example).

Please try sharing your filter with project users or with 'Any logged in user' so that the app can access and run the filter.

• Go to https://erx-products.atlassian.net/issues/?filter=34659. This opens the filter.
• Click Details
• Give access to My organization (Any Logged In user)

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• Save the changes
• Reload the gadget

Let me know if this worked.

Danut.

[Danut M [StonikByte]]

No response from customer. Closing this for now.

Please reopen if it still an issue.