Gadgets Fail getting the list of boards from Jira

[Stuart Sharpless]

Hi, I am trying to evaluate the Kanban Velovity-Gadget but the gadget is not working when deployed to a dashboard. It locks when trying to get the list of boards and we see the following error in the logs. Looks to be something relating to the getting the server IP address.

We are running Jira 7.9.2 on a standalone installation? It this a known issue/compatibility issue with this Jira version?

/plugins/servlet/stonikbyte/greatgadgets/aws [c.s.g.g.c.ws.op.WsOpCalculateKanbanVelocity] Error getting data for team velocity chart java.lang.NullPointerException at java.util.Objects.requireNonNull(Objects.java:203) at java.util.Optional.<init>(Optional.java:96) at java.util.Optional.of(Optional.java:108) at com.stonikbyte.great.gadgets.common.services.impl.JiraBaseUrlServiceImpl.determineServerIp(JiraBaseUrlServiceImpl.java:146) at com.stonikbyte.great.gadgets.common.services.impl.JiraBaseUrlServiceImpl.constructBaseURL(JiraBaseUrlServiceImpl.java:34) at com.stonikbyte.great.gadgets.common.ws.StonikbyteBaseWebserviceModule.determineJiraBaseUrl(StonikbyteBaseWebserviceModule.java:77) at com.stonikbyte.great.gadgets.common.ws.op.WsOpCalculateKanbanVelocity.execute(WsOpCalculateKanbanVelocity.java:96) at ro.teodorbaciu.commons.ws.WebServiceModule.dispatch(WebServiceModule.java:246) at ro.teodorbaciu.commons.ws.WsDispatcher.dispatch(WsDispatcher.java:92) at com.stonikbyte.great.gadgets.server.servlet.AuthenticatedWsDispatcherServlet.doGet(AuthenticatedWsDispatcherServlet.java:159) at com.stonikbyte.great.gadgets.server.servlet.AuthenticatedWsDispatcherServlet.doPost(AuthenticatedWsDispatcherServlet.java:166) at javax.servlet.http.HttpServlet.service(HttpServlet.java:648) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at com.atlassian.plugin.servlet.DelegatingPluginServlet.service(DelegatingPluginServlet.java:37) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) at com.atlassian.plugin.servlet.ServletModuleContainerServlet.service(ServletModuleContainerServlet.java:45) at javax.servlet.http.HttpServlet.service(HttpServlet.java:729) ... 48 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 58 filtered at com.atlassian.jira.security.JiraSecurityFilter.lambda$doFilter$0(JiraSecurityFilter.java:66) ... 1 filtered at com.atlassian.jira.security.JiraSecurityFilter.doFilter(JiraSecurityFilter.java:64) ... 36 filtered at com.atlassian.jira.servermetrics.CorrelationIdPopulatorFilter.doFilter(CorrelationIdPopulatorFilter.java:30) ... 5 filtered at com.atlassian.web.servlet.plugin.request.RedirectInterceptingFilter.doFilter(RedirectInterceptingFilter.java:21) ... 4 filtered at com.atlassian.web.servlet.plugin.LocationCleanerFilter.doFilter(LocationCleanerFilter.java:36) ... 26 filtered at com.atlassian.jira.servermetrics.MetricsCollectorFilter.doFilter(MetricsCollectorFilter.java:25) ... 23 filtered at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1142) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.lang.Thread.run(Thread.java:745)

[Danut M [StonikByte]]

Hi Stuart. Thanks for posting.

Could you please try this JAR available here: https://bitbucket.org/StonikByte/great-gadgets-add-on/downloads/great-gadgets-server-plugin-1.1.2.jar

To install: go to Jira Admin > Add-ons > Manage add-ons > Upload add-on and provide the downloaded JAR file.

If the issue persists, please send the atlassian-jira.log to [e-mail].

[Stuart Sharpless]

Thanks for the reply, It still is not working with that plugin. I have requested the log file from our Jira Admins. will email it through when I get it.

[Danut M [StonikByte]]

Thanks. Looking forward for receiving the Jira logs at [e-mail].

[Danut M [StonikByte]]

Hi Stuard. We made a potential fix. Can you please try this new JAR? https://bitbucket.org/StonikByte/great-gadgets-add-on/downloads/great-gadgets-server-plugin-1.1.2a.jar

[Danut M [StonikByte]]

Hi Stuart. Did you get the chance to try the version provided? If not, please try this new one: https://bitbucket.org/StonikByte/great-gadgets-add-on/downloads/great-gadgets-server-plugin-1.1.3-rc1.jar

It contains additional fixes related to this issue. We would appreciate any feedback.

Thank you, Danut Manda

[Danut M [StonikByte]]

Closing this old ticket. Please reopen if it still an issue.