Can function "Count also the sub-tasks and their estimate" works in NextGen project?

[JustCo SAAS Admin]

Hi,

I created “Sprint Burnup Burndown Chart” and calculate by “Story Point Estimation (NextGen projects)”, it works well in first level.

However, I tried enabling “Count also the sub-tasks and their estimate” to include story points in sub-tasks, it seems no difference in the chart. Would you please clarify how “Count also the sub-tasks and their estimate” works in NextGen projects?

Thanks,

Jonas

[Danut M [StonikByte]]

Hi @JustCo SAAS Admin

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This is a known issue and is caused by this Jira Cloud bug:

https://jira.atlassian.com/browse/JSWCLOUD-18394

Basically, in Jira Cloud if you now filter by sprint, the filter does not return the subtasks of the next-gen project.

We were hoping that Atassian will fix it but apparently they didn’t yet.

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We will look for an alternative solution/workaround and try to provide a fix soon. Stay tuned.

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Thank you,

Danut Manda

[Danut M [StonikByte]]

Hi Jonas,

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We just deployed a fix for this issue.

Could you please confirm that the subtasks of your NextGen projects are now counted?

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Thank you,

Danut Manda

[JustCo SAAS Admin]

@Danut M [StonikByte] I can’t tell the difference as I checked/unchecked “Count also the sub-tasks and their estimate” and reload the dashboard. I tried add a extreme 100 story points in one sub-task, but the dashboard seems the same. I’m not sure if you fix the issue actually.

Perhaps you can explain how “Count also the sub-tasks and their estimate” counts story points of story and sub-task.

[Danut M [StonikByte]]

Hi @JustCo SAAS Admin

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Can you please confirm that you are using the latest app version 1.1.23-AC?

Please check in Jira Administration > Apps > Manage Apps > Great Gadgets.

If it is the latest and still not working, please contact [e-mail] and someone from our support group will get in touch with you to investigate further. It might be something specific to your environment.

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Danut

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[JustCo SAAS Admin]

Hi @Danut M [StonikByte] we’re using the latest version, please check screenshot below.

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[Danut M [StonikByte]]

Please contact [e-mail] for setting up a short call.

This being a public ticket, please do not share your contact info here.

[Danut M [StonikByte]]

An additional fix has been deployed today. The issue should be fixed now.

Please confirm.