Issue observed with latest version of Great Gadgets

[Abdul Raheem]

We at Discover Financial Services submitted a bug last year regarding the performance issue that we are seeing with the Cycle Time dashboard which apparently was fixed, but we are still seeing this issue where in some dashboards with large data takes minutes to load. We are seeing this even in version 1.21.4. In addition to this, below are a few more issues that we found.

• Cycle time / time in status not calculated for repeating transitions.

  • For ex. if we move from Backlog → In Progress → Complete, then go back to In Progress and then re do the In Progress → Complete transition, the plugin only considers the first transition in cycle time calculation. So, it captures the cycle time of that record as the time between the record being created and the time it was first marked complete. The reopening time is not considered.

• Time in status is not available for intermediate statuses. In the above example we would like to know the time the record spent in each status.

• The last issue that we are seeing is because of the time zone difference between the user location and the server time zone where Jira is running. We have observed that great gadgets shows time in the time zone of the server rather than the user time zone.

Let us know if you need more information around the issues that we are seeing.

‌

[Danut M [StonikByte]]

Hi Abdul,

Thanks for posting.

What gadget are you referring to, more exactly: Cycle Time Trend or Control Chart? They both are based on cycle time.

Thank you,

Danut Manda

[Abdul Raheem]

It is the Cycle Time Trend gadget.

Thank you,

Abdul Raheem

[Danut M [StonikByte]]

Thanks.

Regarding the loading time, please ensure that the gadget has the option “Refresh cached data at next display“ unchecked - this enables the data caching. This makes the gadget to reuse some of the already processed data and this way it loads faster and reduces the load on Jira.

We will investigate the other issues and reply soon.

Danut.

[Danut M [StonikByte]]

We fixed these requests on version 1.23.0:

• Cycle time / time in status not calculated for repeating transitions.

• Dates displayed in user’s time zone.

Time in status is not in the scope of Cycle Time Trend and Control Chart gadget. This is a feature request that is tracked separately in https://bitbucket.org/StonikByte/great-gadgets-add-on/issues/57. Please vote this existing request.

Danut.

‌