- changed title to Cannot change status - user appears to be banned
Cannot change status - user appears to be banned
I accidentally created a mentee account with status banned. I was certain I had chosen mentee. Now I cannot change this status.
Comments (5)
-
reporter -
repo owner - changed status to open
You can edit an "unlinked user" (a user without a mentor) from the Country Manager Control Panel, tab "Load Existing User".
If this is not the case, can you please specify the username and/or any other detail useful to check this issue?
-
reporter I would like to try this.
First -- how can I load an existing user? When I try this I get an error message: I tried to use the "Load Existing User" tab. But no matter what search string I use I get "no results" So I cannot load any existing user.
Depending on the search string I try, I get a notice that there were no rsults for the string.
The search of "David" gives no results
The search of "David*" gives no results
The search of "D*" gives no results
I also tried at I did try to see if I could make a change at http://mntr.waze.tools/manager/usermgr.jsp?user=DavidDogSP But I had no luck there.
I think it would be useful to be able to change the status there, between banned, mentee, and mentor.
Thank You
-
reporter Oh! I understand. I removed the mentor and I was able to load the user.
It is confusing to think that it is not possible to change the status without first removing the mentor.
-
repo owner - changed status to closed
- Log in to comment