Some emails are not sent
Issue #640
closed
One of our clients complains that he could not send that specific e-mail. What could be the reason?
Comments (6)
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reporter
Yes, other emails goes ok, even to same recipient. Looks like attachments are the only different thing.
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Is the attachment getting blocked by client side antivirus scanning?
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reporter
I can't check that. Question is why client did not receive respond email about "mail can not be delivered".
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repo owner
Do your client have good internet connection? It seems to be sending attachments too slow and then it closes connection
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repo owner
- changed status to closed
no response, please reopen if it is still issue
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From the provided log file, it seems everything server side is good and that it is client side (the client is disconnecting). Could be the email client?!? Have they successfully sent an email to another email using the same email client software?