- changed status to open
Admin tool plugin kills system
We have just installed the admin tool evaluation on our PROD instance as part of an evaluation (we have planned to purchase in Nov with our renewals) but concerned over the impact this is having on performance. We have now disabled. We try and query custom field usage and get this error
2016-10-31 09:48:28,533 http-bio-8443-exec-130 ERROR ssv 586x23778x150 1l0kysm 139.149.61.99 /rest/admin-tools-rest/1.0/adminNotification/messageContent [ofbiz.core.entity.ConnectionFactory] * ERROR: No database connection found for helperName "defaultDS" 2016-10-31 09:48:28,535 http-bio-8443-exec-130 ERROR ssv 586x23778x150 1l0kysm 139.149.61.99 /rest/admin-tools-rest/1.0/adminNotification/messageContent [common.error.jersey.ThrowableExceptionMapper] Uncaught exception thrown by REST service: There was a SQL exception thrown by the Active Objects library: null null
java.sql.SQLException: Unable to create connection com.atlassian.activeobjects.internal.ActiveObjectsSqlException: There was a SQL exception thrown by the Active Objects library: null null
java.sql.SQLException: Unable to create connection at com.atlassian.activeobjects.internal.EntityManagedActiveObjects.find(EntityManagedActiveObjects.java:185) at com.atlassian.activeobjects.osgi.TenantAwareActiveObjects.find(TenantAwareActiveObjects.java:335) at sun.reflect.GeneratedMethodAccessor439.invoke(Unknown Source) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:497) at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.doInvoke(ServiceInvoker.java:58) at org.springframework.osgi.service.importer.support.internal.aop.ServiceInvoker.invoke(ServiceInvoker.java:62) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.aop.support.DelegatingIntroductionInterceptor.doProceed(DelegatingIntroductionInterceptor.java:131) at org.springframework.aop.support.DelegatingIntroductionInterceptor.invoke(DelegatingIntroductionInterceptor.java:119) at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:171) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invokeUnprivileged(ServiceTCCLInterceptor.java:56) at org.springframework.osgi.service.util.internal.aop.ServiceTCCLInterceptor.invoke(ServiceTCCLInterceptor.java:39)
I have attached 10k lines form the logs in case something else is missing. We are runnig Data Center and it is a pretty huge system (1million issues and 800+ projects). This error occured with two nodes
Comments (2)
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- changed status to resolved
Hi Roy,
Just wanted to let you know we have released new version 1.5.1. https://marketplace.atlassian.com/plugins/pl.com.tt.admintoolsforjira.AdminToolsForJira/server/overview
We have made some changes and some fixes. Please take some time to evaluate it again.
If it solves your issues please close the ticket.
Best Regards,
Łukasz Modzelewski
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Hi Roy,
thank you for reporting this and logs - we could investigate this right away.
We managed to track down the cause of the issue and it is happening due to "Admin Notifications". This module will be removed in upcoming release - within few days - this should not happen in new version.
I will leave this issue open, to notify you about new release.
Best regards, Łukasz