- changed status to open
Assignee Name Shows N/A
There are few user's who name in the Scheduler appears as N/A but there is an assignne assigned to this ticket. Please see the attached image for more information
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Comments (5)
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reporter Hi Łukasz,
I am using version 4.3.2 for The Scheduler and 7.1.9 for JIRA. We had a case where the name of the person was spelled wrong so we corrected that on our side but after that the name always shows as N/A for few people. I am able to see everyone else's name (if I change the assignee).
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Hi Mani,
thank you for that info, it appears that users whose 'username' was changed are showing as N/A - we are working on solution.
Best regards, Łukasz
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- changed status to resolved
Hi Mani,
Latest release fixes this issue - please update plugin, you can download it here: https://marketplace.atlassian.com/plugins/pl.com.tt.jira.plugin.theschedulerpro/versions
Let us know if it helped (by closing the ticket).
Best regards,
Łukasz
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reporter - changed status to closed
Issue has been fixed. Thank you for the help
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Hi Mani,
what version of the plugin are you using (and JIRA) ? Latest version from marketplace should display proper Assignee (there is a case where N/A would be displayed - when the user is deleted from JIRA - but this Scheduled Issue would show label 'Invalid' )
best regards,
Łukasz