Assignee Name Shows N/A

[Mani Sehgal]

There are few user's who name in the Scheduler appears as N/A but there is an assignne assigned to this ticket. Please see the attached image for more information

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[Łukasz Modzelewski]

Hi Mani,

what version of the plugin are you using (and JIRA) ? Latest version from marketplace should display proper Assignee (there is a case where N/A would be displayed - when the user is deleted from JIRA - but this Scheduled Issue would show label 'Invalid' )

best regards,

Łukasz

[Mani Sehgal]

Hi Łukasz,

I am using version 4.3.2 for The Scheduler and 7.1.9 for JIRA. We had a case where the name of the person was spelled wrong so we corrected that on our side but after that the name always shows as N/A for few people. I am able to see everyone else's name (if I change the assignee).

[Łukasz Modzelewski]

Hi Mani,

thank you for that info, it appears that users whose 'username' was changed are showing as N/A - we are working on solution.

Best regards, Łukasz

[Łukasz Modzelewski]

Hi Mani,

Latest release fixes this issue - please update plugin, you can download it here: https://marketplace.atlassian.com/plugins/pl.com.tt.jira.plugin.theschedulerpro/versions

Let us know if it helped (by closing the ticket).

Best regards,

Łukasz

[Mani Sehgal]

Issue has been fixed. Thank you for the help