Scheduler not sending reminder emails

[Mani Sehgal]

The Scheduler used to send out emails for reminders when an issue was due. As of now it sends out only one email on creation of the ticket. Any input on how this issue can be resolved will be extremely helpful.

[Łukasz Modzelewski]

Hi Mani,

Unfortunately this is not a feature of The Scheduler.

Maybe there has been a change in your "Notification Scheme" or you have uninstalled some plugin responsible for notifications.

Here is solution to create notification using filter (maybe you 'due date' filter was removed):

https://answers.atlassian.com/questions/90484/notification-when-a-due-date-is-near-or-past

and

https://answers.atlassian.com/questions/38054727/email-notification-possible-related-to-due-date-

I hope this helps.

Best regards,

Łukasz Modzelewski