Manage Scheduled Issues not loading

[Sander Brienen]

When opening the screen "Manage scheduled issues" in the admin section, the table keeps loading and no issues show up.

I see a nullpointerexception in the call to scheduled-issue REST API. See HAR file

[Łukasz Modzelewski]

Hi Sander,

Thank you for reporting this.

1. What is your current version of The Scheduler

2. Please update to latest version 5.0.7 released today (also clear cache) and check maybe this helps.

3. If it didn't help, then please tell us something more:

• what is your JIRA version,

• database type,

• is it Data Center instance,

• how many Scheduled Issues do you have?

• are there any projects that you don't have access to?

Cheers,

Łukasz

[Sander Brienen]

Hi Lukasz,

I just updated the version to 5.0.7. No luck. JIRA has version 7.3.7 with a Postgresql 7 database. It is a standalone instance (not DC). There are in total 7 scheduled issues in 2 different projects. I have access to all.

Kind regards, Sander Brienen

[Łukasz Modzelewski]

Thank you, Sander, for verifying it still persists in the current version.

Please try again and send us atlassian-jira.log file so we could easily track the source of the bug. Send it to [e-mail] or attach here. (Also let us know what was the previous version of the Scheduler you were using)

Cheers,

Łukasz

[Łukasz Modzelewski]

Latest version 5.0.9 should fix it, please update app.

Let us know if there are any other problems.

Cheers,

Łukasz

[Sander Brienen]

Thanks for your reply. I'll test it out today.

[Sander Brienen]

The problem remains, even after installing new version of add-on and clearing the plugin caches.

[Łukasz Modzelewski]

Hi Sander,

In that case, please send us latest atlassian-jira.log file at [e-mail]

Also tell us what was the version of The Scheduler from which it all started (from 2017-08-22), as maybe we need to check the code from that version.

Cheers,

Łukasz

[Łukasz Modzelewski]

We did not received enough information to fix it in 100%, but there is already Version 5.1.0 - Released 2017-11-27.

If the problem persists - please create new ticket with all the details

Cheers,

Łukasz