Normal users unable to create or edit scheduler events

[Jason Dopson]

When a normal user tries to either create or edit a scheduled event the project dropdown will not populate and a "spinner" appears next to the dropdown indefintley. A web inspection shows a failed REST call:

URL: https://xxxx:8080/rest/thescheduler/1.0/project?userKey=xxxx&_=1504014953258 403 (Forbidden)

Response: {"errors":[{"project":"Invalid Project ID"}]}

JIRA Administrators are able to create/edit without a problem. I've verified that the affected users are in the appropriate role (Project Admin) and that role is granted access to The Scheduler.

[Łukasz Modzelewski]

Hi Jason,

Thank you for all the details.

We have fixed this issue in today's release of version 5.0.8

Please upgrade plugin.

Cheers,

Łukasz

[Kai Löffler]

Hi Lukasz,

i'm struggeling with the same issue. I already updated to the todays release 5.0.8 and reloaded the plugin. Any other suggestions?

Thanks in advance Kai

[Łukasz Modzelewski]

Please try cleaning up the cache with force refresh:

• Windows: ctrl + F5
• Mac/Apple: Apple + R or command + R
• Linux: F5

More on cleaning cache: http://refreshyourcache.com/en/cache/

[Kai Löffler]

Hi Lukasz,

refresh the cache didnt solve it. I found a workaround: In my case the project lead couldn't edit or create a scheduled issue: as the TO said, only a "spinner" and an empty project. In the access manager is the project lead selected/ticked. I just added the name of the project leader in the single user list (so he is double, one as single user and as project leader).

Cheers, Kai

[Łukasz Modzelewski]

Thank you Kai, we will test this case to check what went wrong.

Cheers, Łukasz