"Manage Scheduled Issues" never returns and throws errors in jira log

[Mike Jones]

When I attempt to run the "Manage Scheduled issues" link in the Admin > Manage Add-ons screen the waiting image simply turns.

I have attached a screen shot as well as the a section of the jira log showing the errors.

I suspect it may be due to the permissions but I may be wrong.

Thanks, Mike

[Łukasz Modzelewski]

Hi Mike,

Please tell us what version of The Scheduler you are using currently ?

What was the previous version of the add-on ?

Have you removed any Project with scheduled issues in the past ?

Can you access The Scheduler through project section ?

Cheers,

Łukasz

[Mike Jones]

See [mej] answers:

Please tell us what version of The Scheduler you are using currently ?

[mej] 5.0.8 ( as of this morning – still experiencing issue) was on 5.0.7

What was the previous version of the add-on ?

[mej] 5.0.7

Have you removed any Project with scheduled issues in the past ?

[mej] unknown. I don’t believe we have.

Can you access The Scheduler through project section ?

[mej] was having issues with 5.0.7 with accessing the The Scheduler through the project section but after upgrading to 5.0.8 it is working now.

Michael Jones, VP IT Operations | Amherst InsightLabs | 5001 Plaza on the Lake, Suite 225, Austin, TX 78746 | 512-342-3000 | www.amherstinsightlabs.comhttp://www.amherstinsightlabs.com/

[Łukasz Modzelewski]

Latest release 5.0.9 have some additional fixes please update.

Let us know if something is not working correctly.

Cheers,

Łukasz