Export Scheduled Issues contains no projects

[Karo Salminen]

Hi, I'm trying to export Scheduled issues, but cannot select any projects or export issues from all projects. There exists at least one project with active scheduled issues and I have permissions to access the project.

[Dominik M.]

Dear Karo,

In order to successfuly assist, I need to collect some additional information:

• Please specify an exact version of The Scheduler add-on;

• Please inform me what is the database type and its version running on the server;

• What is the Jira's type and its version? (e.g. JIRA Software 7.7.1, or Jira Core 7.7.1);

• I'd like to obtain more detailed information about the error itself - what are its symptoms and when does it occurs? Have you undertaken any other changes in the system (i.e. installing other addo-ons or upgrading Jira, or the add-on itself?).

•Please provide me with atlassian-jira.log - if it's impossible for you to get it, alternatively support ZIP added as an attachment will be highly appreciated - https://confluence.atlassian.com/support/create-a-support-zip-790796819.html - if its size is more than 10 MB then please use some third party file locker to upload it i.e. http://tinyupload.com or https://wetransfer.com (for enhanced security you can add a password for an archive).

• Our email to send sensitive data is: [e-mail]

Many thanks, Dominik

[Karo Salminen]

Hi, this issue was resolved by updating the add-on (to latest version).

Best regards, Karo

[Łukasz Modzelewski]

Great to hear that :)

Thanks for letting us know