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assigned issue to
The Scheduler stopped working following Windows updates and server reboot
Our IT Department applied Windows updates to the Windows Server 2012 server on which The Scheduler and Jira sit. Since then, none of the schedules have fired automatically. I can fire them manually, and I have tried re-creating the schedules, but still not working. I am guessing there's something on the server that needs switching back on, but I don't know what. Hope you can help.
Comments (5)
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Hi Joanne,
Which version of the Scheduler are you using exactly? To analyze problem we need log file. Could you send it to us on email? Adress: support.atlassian@tt.com.pl
Here you can find information about where are the JIRA logs: https://confluence.atlassian.com/pages/viewpage.action?pageId=213526227
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- changed status to open
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Hi Joanne,
We just updated The Scheduler plugin. New release (3.2.2) contains fix for your bug. Please try to update it and let us know if new release is working well.
Release notes
-Fixed an error associated with the MS SQL database. -Fixed a compatibility with JIRA Data Center (JIRA clustering is only available from 6.3 onwards)
Please notice that The Scheduler 3.2 and above is available for JIRA 6.3 – 6.3.15.
The Scheduler on marketplace:
https://marketplace.atlassian.com/download/plugins/pl.com.tt.jira.plugin.theschedulerpro/version/177
Additionally here you can find an official documentation:
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- changed status to closed
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