Not Firing (JIRA 7.0.0)

[Former user]

I've just installed a trial version, however schedule tasks never fire.

Furthermore, if I press the "Fire" link in the "Scheduled Issues" page, a spinner appears and never disappears.

[jost]

Hello,

Could you send us logs from JIRA to our mail: [e-mail] together with the information about which database and database driver are you using with JIRA?

You can check database type and database driver in JIRA as Administrator under JIRA Administration -> System -> System Info.

And you can find information where are the JIRA logs here:

https://confluence.atlassian.com/pages/viewpage.action?pageId=213526227

Best Regards,

Jacek Ostrowski

[jost]

Further conversation was conducted via email. - The root problem was caused by reasons not related to The Scheduler plugin