- edited description
Being logging out from UX automatically
Issue #332
resolved
Describe the bug
I have updated the UX to version 2021.07 FP1 and encounter the login problem.
We could login to the UX at first. But then we would be logout after a while, usually when clicking edit mode or when recalculating the data. And it appears "Native TM1 Authentication is not allowed". Seems like the assess to the instance is not stable.
We have checked the instance.json and tm1s.cfg to the UX installation guide and seems there is no missing things
There are several points we have observed.
- Although it has the login problem, we could run the UX and use it normally for a short period of time
- The issue usually happen when clicking the edit mode or recalculating/ loading the data.
- We have tried to clear the cache and cookies in the chrome and re login, but it seems not working
- Normally, we have no problem with login to TM1web and Arc. But sometime when we have the problem and we want to login the TM1web, it may appear 'login failed'
Other details:
IntegratedSecurityMode=5
Component
Login
To Reproduce
- Go to ‘Apliqo UX’
- Click the dashboard like ‘Headcount Plan’
- Click ‘Edit mode’/ Or sometime even don't click anything it would go to step 4
- Being logout and appear "Native TM1 Authentication is not allowed"
Component
App
Desktop (please complete the following information):
- ApliqoUX Version: [2021.07] - TM1 Version: [11.7.0.42] - Browser [Chrome]
Comments (8)
-
reporter -
reporter - attached log_before_logout.png
</div> </form>
-
reporter - attached log_after_logout.png
<div class="preview-container wiki-content"><!-- loaded via ajax --></div> <div class="mask"></div> </div>
</div> </form>
-
reporter - removed component
- edited description
-
reporter - attached tm1s_HOIHR.cfg
- attached tm1s_HOI.cfg
- attached tm1s_contentStore.cfg
-
reporter - changed title to Logout from UX automatically
-
reporter - changed title to Being logging out from UX automatically
-
- changed status to resolved
This has been resolved on 2021 November release
- Log in to comment