FAQ

I got 'Aw, snap! Something went wrong, please try again later' message when opened playlist using SpotifyTree. What is going on?

Actually issue is not related to extension at all and you can get it with regular Spotify Web Player. In order to fix just clean up all cookies that has 'spotify' in the name and re-login into Spotify Web Player.

Why SpotifyTree is not showing song name and controls are not working?

SpotifyTree is working together with Spotify Web Player, so if there are changes on the Spotify Web Player then it takes 1-2 days for adjust for new changes, review and publish new version. During this time SpotifyTree may partially work or even not work at all. Please upgrade to new version as soon as it is available.

Why Autoplay is not always working?

SpotifyTree communicates with Spotify Web Player, so there can be number of reasons why autoplay is not working:

• 'media.autoplay.enabled' is set to 'false' in 'about:config'
• There is a plugin that stops autoplay (like Disable HTML5 Autoplay)
• Spotify Web Player is not fully loaded or stuck in some strange state Please reload Spotify Web Player page and ensure that regular play is working on Spotify Web Player.

Why there is a new tab opened under Chrome or Chrome-based browsers?

Spotify API requires user authorization on every browser start. Spotify API returns token that expires in 3600 sec, so needs to be refreshed. Token expiration controlled by Spotify so can not be set for longer time. Unfortunately, Chrome implementation of authorization is not working correctly for sites like Spotify, so I implemented a workaround that requires to send a request from new tab. For instance, Firefox has proper implementation of authorization, no issues there.

Why Media keys are not working?

Firefox doesn't support Media Keys yet. Chrome supports Media keys, but there maybe a conflict with other software like Logitech SetPoint. Uninstall Logitech SetPoint and use alternative software.

Are you planning to support Opera?

No. Opera support was added, but removed once I figured out that Opera support team is slow and approval for extension can take months. Nowadays, Opera is not independent browser anymore, but a Chrome clone, so please use Install Chrome Extensions if you want to use extension in the Opera.

I found a bug. How can I report it?

Please submit your suggestions and report issues here.