#This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services by Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider

This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services

####This Is Service Design Doing: Using Research and Customer Journey Maps to Create Successful Services Marc Stickdorn, Markus Edgar Hormess, Adam Lawrence, Jakob Schneider ebook

• Page: 400
• Format: pdf / epub
• ISBN: 9781491927182
• Publisher: O'Reilly Media, Incorporated

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