Post Commit Custom Field

Issue #16 new
Paul Tinsley created an issue

I have a workflow that I use in several service desks and would like to use the post commit hook to throw a message in a room on issue creation. The issue is I don't want to have a ton of workflows to pull that off. The ability to tell the post commit hook to use the value in a custom field for the room name would allow me to set a hidden variable in the service desk end user form that would allow me to dynamically pick what room is notified based on the type of request.

Comments (1)

  1. Jerry Brennock

    We have over a dozen different teams responding to different service desk issue types. The 1-1 limitation between projects and rooms is a blocking limitation for both security and usability reasons.

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