Create issue - non-renderable fields detected.

[Kristiaan]

When I try to create a new issue the screen displays the message ‘non-renderable fields detected. ’ at the bottom. It also gives an option to create an issue problem report (see attached screenshot).

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When submitting it always returns a 500 error.

Something went wrong

code:500

error:"Cannot read property 'error' of undefined"

message:"Cannot read property 'error' of undefined"

status:"Internal Server Error"

• Dismiss

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Version: 1.33.1
Commit: 51b0b28134d51361cf996d2f0a1c698247aeabd8
Date: 2019-04-11T08:20:22.771Z
Electron: 3.1.6
Chrome: 66.0.3359.181
Node.js: 10.2.0
V8: 6.6.346.32
OS: Linux x64 5.0.0-13-generic

[Dominic Dicicco]

Same issue here. All of the non renderable fields are not marked as required, so not sure it’s related to that.

[Pramod Busam]

Could you please update the extension to 1.4.0 (you would have to update VS Code to 1.34 or newer) and see if that fixes the issue?

[Dominic Dicicco]

I’m on 1.4.0. Installed it fresh for the first time yesterday.

[Pramod Busam]

@Dominic Dicicco Do you see any error log in VS Code developer tools console when you hit the submit button to create issue? (Run Developer: Toggle Developer Tools from command palette to view the developer tools window)

[Kristiaan]

Also running version 1.4.0 of the extension. Issue still persists.

Vscode details:

Version: 1.34.0
Commit: a622c65b2c713c890fcf4fbf07cf34049d5fe758
Date: 2019-05-15T21:55:35.507Z
Electron: 3.1.8
Chrome: 66.0.3359.181
Node.js: 10.2.0
V8: 6.6.346.32
OS: Linux x64 5.0.0-15-generic

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There is no error visible in my console. Only the code 500 error already submitted above.

[Nick Rundquist]

We’ve recently released version 2.0.0 of the extension with some major changes in how we’re rendering Jira issues, can you check and see if you’re still experiencing this issue with the latest release?

[Zam Montoya]

It’s stuck on the “Loading Data” screen.

[Jonathan Doklovic]

@Zam Montoya is this with version 2.0.0? and is it just the create issue screen? Also, does it happen everytime or will it sometimes work if you close the screen and try to create an issue again?

[Zam Montoya]

Hi Jonathan. Yes, I’m using version 2.0.0. This is when I click on ‘Create Jira Issue’ within a file that has a TODO comment. It happens every time, even after I close the screen and try to create an issue again.

[Jonathan Doklovic]

@Zam Montoya Do you happen to be using a project connected to a Bitbucket repo? If so, we’ve just released version 2.0.1 which fixes some Bitbucket auth issues. You could try re-authenticating with Bitbucket using this version. When you click create issue from a TODO comment it sometimes tries to run some Bitbucket routines.

[Zam Montoya]

Yes.

I re-authenticated with Bitbucket using version 2.0.2 and I clicked create issue from a TODO comment. A new window opens up that says “Loading Data”. It stays on the loading data screen.

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[Jonathan Doklovic]

@Zam Montoya OK, can you try getting the the create issue loading screen and then open the command palette with the screen still open and look for “Open Web Developer Tools” and see if there are any errors in that console?

Also, does it load if you open the create issue screen from the + icon at the top of the issues tree?

[Zam Montoya]

No errors in the console, but I also noticed no network activity.

If I use the + icon at the top of the issues tree it doesn’t load and I get the same “Loading Data” screen.

[Jonathan Doklovic]

We believe this is fixed in 2.0.3 which is now available from the VS Code Marketplace.

Please re-open if needed.

[Zam Montoya]

It loads for me now, thanks!

[Jonathan Doklovic]

Awesome! Glad we got it working.