Unable to login on Jira Cloud from VSCode

Issue #294 resolved
David Furniss created an issue

This is an attempt to login via company.atlassian.net using Jira and Bitbucket (Official), Version 2.1.5 on Windows 10.
From VSCode 1.40.2

On both login to Jira Cloud or login to Login to Bitbucket Cloud.
I get an ‘error authenticating with provider’ message.

Trusted Domains:
/ You can use the "Manage Trusted Domains" command to open this file. // Save this file to apply the trusted domains rules. [   "https://*.atlassian.com",   "https://*.atlassian.net",   "https://*.bitbucket.org" ]

Comments (7)

  1. Pramod Busam Account Deactivated

    @David Furniss Could you check a couple of things to help us debug?

    • When you click the Login to Jira Cloud or Login to Bitbucket Cloud buttons, a browser window should open with the OAuth consent screen. Do you see that?
    • If you have a URL in any source file and follow the link Ctrl + Click, does it open in a browser window?
    • Check the VS Code output logs (View: Toggle Output from command palette) and let us know if it shows any errors when you click the login buttons.
  2. David Furniss reporter

    Thanks Pramod. I can log in now. Something was blocking my ability to Ctrl +CLick on URLs, so the autch screen was not opening. Rebooting seemed to resolve the former to achieve the latter

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