Pullrequest cannot be created for internal bitbucket repo - "Looks like you've gone offline" This page will be available when you're back online.

[Adrian Wyssmann]

Description

I try to create a pull request from within vs code but I only get

Looks like you've gone offline

This page will be available when you're back online.

I am using a custom Bitbucket site with self-signed certifcate and access seems fine as I can see existing PRs as well I can interact with them

Version Info

VS Code

• Version: 1.42.0-insider (system setup)
• Commit: 22a87bf3f259d3fcff66f636a9db611741c7e1c5
• Date: 2019-12-17T05:41:30.616Z
• Electron: 6.1.6
• Electron: 6.1.5
• Chrome: 76.0.3809.146
• Node.js: 12.4.0
• V8: 7.6.303.31-electron.0
• OS: Windows_NT x64 10.0.14393

Name: Jira and Bitbucket (Official)

• Id: atlassian.atlascode
• Version: 2.2.1

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[Pramod Busam]

@Adrian Wyssmann The extension pings a couple of URLs periodically to check for online/offline status. Can you try tweaking them (you can set it to your Bitbucket instance, for example) and let us know if that works? You can find the setting under General > Connectivity in the extension's settings.

[Adrian Wyssmann]

This I have already configured to point to my Bitbucket instance

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[Alexey Starchikov]

Facing the same problem: able to see PR, “ping url” is correct, however getting “Looks like you've gone offline”

[Pramod Busam]

@Adrian Wyssmann @Alexey Starchikov Could you enable debug logging and curl logging for the extension and check the extension's logs for any errors? Search for atlascode.outputLevel and atlascode.enableCurlLogging in in VS Code's settings to view/change them.

Select Atlassian in the dropdown in VS Code's output pane to see the logs.

[Pramod Busam]

We’ve released several versions since this issue was raised, potentially resolving this issue. However, if it is still a problem, please do reopen it (or open a new issue). Thanks!