Authentication silently fails resulting in account lockout on Bitbucket/JIRA Server with CROWD

Issue #334 resolved
Marlon Harrison created an issue

My organization uses:

  • Jira Server 7.13.0
  • Bitbucket Server 5.16.0

For authentication, we use CROWD to integrate with Active Directory. When I changed my Active Directory password, I began getting prompted for captcha every time I attempted to commit code. It took alot of digging to identify that the root of the issue was this extension. I never received an error that authentication was failing, but it apparently kept trying until our account lock threshold was triggered. There should be a prompt of some sort when authentication fails to avoid user confusion. It would be ideal if this could piggyback off of my system/keychain credentials rather than storing credentials separately.

Comments (3)

  1. Ian Wilkinson

    I too see this.

    It seems that the plugin is stuck in a loop, I had one user with over 5000 failed login attempts 20-30 minutes after changing their password.

    moments after I had changed my password in my Jira profile I could see that I had 20+ failed attempts.

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