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Could not update issue worklog from "Log Work" form

Issue #420 resolved
Alexander Mazurov created an issue

Error updating issue
worklog: Field 'worklog' cannot be set. It is not on the appropriate screen, or unknown.

  • Jira and Bitbucket extension v_2.6.0_
  • VSCode v1.45.0
  • OS OSX 10.15.4

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Comments (15)

  1. Gregory Star Account Deactivated

    Hi Alexander,

    Is this a Jira Cloud instance or a Jira Server instance? On cloud I am able to enter the data you show and it seems to work.

    ‌

  3. Gregory Star Account Deactivated

    Ok. Since I’m not able to reproduce this on my end, it’d be helpful to get some more information about what’s happening. In the extension settings (under General > Debugging) please toggle Output curl commands for every API call. Then go to VS Code settings and set Atlascode: Output Level to debug. Finally, in the VS Code terminal go to the Output tab and select Atlassian in the dropdown.

    Curl logs our extension is making should now be visible in that terminal. Please try this action again and paste the resulting logs.

  4. Alexander Mazurov reporter

    Hi Gregory,

    Thank you for your help in this matter. The extract from the log (I removed the token data):

    2020-05-14 20:12:23:615] ---------------------------------------------------------------------- 
[2020-05-14 20:12:23:615] curl -X PUT -H "Content-Type:application/json" -H "X-Atlassian-Token:no-check" -H "x-atlassian-force-account-id:true" -H "Authorization:Bearer REMOVED " --data '{"fields":{"worklog":{"adjustEstimate":"auto","comment":"","started":"2020-05-14T02:00:00.000+0200","timeSpent":"25"}}}' "https://api.atlassian.com/ex/jira/e3d07211-b36d-46f9-943d-993170ed2f4d/rest/api/2/issue/ALMAZ-27" 
[2020-05-14 20:12:23:615] ---------------------------------------------------------------------- 
[2020-05-14 20:12:23:992]   Error: error updating issue: Error: Request failed with status code 400

    When I run curl from the terminal I got:

    {"errorMessages":[],"errors":{"worklog":"Field 'worklog' cannot be set. It is not on the appropriate screen, or unknown."}}

    Worklog works fine from the original Jira cloud web interface

    All other requests, like listing, also work fine in your extensions

  6. Alexander Mazurov reporter

    The following curl works for me - I use POST and … {issue}/worklog endpoint.

    curl -X POST -H "Content-Type:application/json" -H "X-Atlassian-Token:no-check" -H "x-atlassian-force-account-id:true" -H "Authorization:Bearer REMOVED " --data '{"timeSpent":"50m"}' "https://api.atlassian.com/ex/jira/e3d07211-b36d-46f9-943d-993170ed2f4d/rest/api/2/issue/ALMAZ-27/worklog"

  7. Gregory Star Account Deactivated

    Thank you for pasting those curl logs. It looks like we’re already using the worklog endpoint for fields that we recognize as worklogs, but the extension may be encountering an unexpected schema for your worklog field. Can you paste the results of https://<site>.atlassian.net/rest/api/2/issue/<issuekey>?fields=worklog&expand=schema? Additionally, can you try the/rest/api/2/field endpoint?

    Hopefully that’ll give us what we need to narrow this problem down.

  8. Alexander Mazurov reporter

    (1) …&expand-schema{"expand":"renderedFields,names,schema,operations,editmeta,changelog,versionedRepresentations","id":"10040","self":"https://indexatum.atlassian.net/rest/api/2/issue/10040","key":"ALMAZ-27","schema":{"worklog":{"type":"array","items":"worklog","system":"worklog"}},"fields":{"worklog":{"startAt":0,"maxResults":20,"total":1,"worklogs":[{"self":"https://indexatum.atlassian.net/rest/api/2/issue/10040/worklog/10063","author":{"self":"https://indexatum.atlassian.net/rest/api/2/user?accountId=557058%3Ae44f4486-46c5-4daa-81ef-bdc3a7cbdecf","accountId":"557058:e44f4486-46c5-4daa-81ef-bdc3a7cbdecf","emailAddress":"xxxxx@indexatum.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/c061390cfbf9f2cf40221d3096950ecf?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FAM-4.png&size=48&s=48","24x24":"https://secure.gravatar.com/avatar/c061390cfbf9f2cf40221d3096950ecf?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FAM-4.png&size=24&s=24","16x16":"https://secure.gravatar.com/avatar/c061390cfbf9f2cf40221d3096950ecf?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FAM-4.png&size=16&s=16","32x32":"https://secure.gravatar.com/avatar/c061390cfbf9f2cf40221d3096950ecf?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FAM-4.png&size=32&s=32"},"displayName":"Alexander Mazurov","active":true,"timeZone":"Europe/Paris","accountType":"atlassian"},"updateAuthor":{"self":"https://indexatum.atlassian.net/rest/api/2/user?accountId=557058%3Ae44f4486-46c5-4daa-81ef-bdc3a7cbdecf","accountId":"557058:e44f4486-46c5-4daa-81ef-bdc3a7cbdecf","emailAddress":"xxxxx@indexatum.com","avatarUrls":{"48x48":"https://secure.gravatar.com/avatar/c061390cfbf9f2cf40221d3096950ecf?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FAM-4.png&size=48&s=48","24x24":"https://secure.gravatar.com/avatar/c061390cfbf9f2cf40221d3096950ecf?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FAM-4.png&size=24&s=24","16x16":"https://secure.gravatar.com/avatar/c061390cfbf9f2cf40221d3096950ecf?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FAM-4.png&size=16&s=16","32x32":"https://secure.gravatar.com/avatar/c061390cfbf9f2cf40221d3096950ecf?d=https%3A%2F%2Favatar-management--avatars.us-west-2.prod.public.atl-paas.net%2Finitials%2FAM-4.png&size=32&s=32"},"displayName":"Alexander Mazurov","active":true,"timeZone":"Europe/Paris","accountType":"atlassian"},"created":"2020-05-14T22:40:56.238+0200","updated":"2020-05-14T22:40:56.238+0200","started":"2020-05-14T22:40:56.237+0200","timeSpent":"50m","timeSpentSeconds":3000,"id":"10063","issueId":"10040"}]}}}

    (2) …/field

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    ‌

  9. Alexander Mazurov reporter

    Btw, Is it ok that in curl log I see https://api.atlassian.com/ex/jira/e3d07211-b36d-46f9-943d-993170ed2f4d/rest/api/2/issue/ALMAZ-27 but my real site is https://<site>.atlassian.net/rest/api/2/ ?

  11. Gregory Star Account Deactivated

    Sorry for the delayed reply. I created an internal issue for this and I'm currently working on debugging this. I think the data you've provided will be sufficient, but I'll let you know if I need anything more.

  13. Pramod Busam Account Deactivated

    @Alexander Mazurov Can you update to the latest version of the extension and let us know if you are able to log work successfully?

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