Cannot view issues

[Mark Manyen]

The issue tree works, but when I try to view an issue, it silently fails with a blank window. I suspect the antique version of Jira is the cause.

VSCode 1.45.1

Jira 6.3.15

[Gregory Star]

Hi Mark,

As you noted, it’s possible the Jira version is responsible as their APIs can have significant changes from version to version. Unfortunately, versions older than 7.10 are no longer supported (see https://confluence.atlassian.com/support/atlassian-support-end-of-life-policy-201851003.html).

To confirm this is what’s happening I’d need to see curl logs. In the extension settings (under General > Debugging) please toggle Output curl commands for every API call. Then go to VS Code settings and set Atlascode: Output Level to debug. Finally, in the VS Code terminal go to the Output tab and select Atlassian in the dropdown.

Curl logs our extension is making should now be visible in that terminal. Please try this action again and paste the resulting logs.

[Sander Pilon]

I’ve seen the same behaviour. (JIRA 8.1)

One day the view works, the next the issue screen stays blank.

It seems to be related to being connected to a local WSL2 instance or not. When VSCode is connected to WSL2, Atlassian screens stay blank.

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