Can't connect to bitbucket cloud

[Simon Nyssen]

Hi,

‌

I am unable to connect to Bitbucket cloud using your VS-Code extension. Here are the details of my installation :

Version: 1.50.1
Commit: d2e414d9e4239a252d1ab117bd7067f125afd80a
Date: 2020-10-13T14:44:48.716Z
Electron: 9.2.1
Chrome: 83.0.4103.122
Node.js: 12.14.1
V8: 8.3.110.13-electron.0
OS: Linux x64 5.8.15-201.fc32.x86_64

and using atlascode v2.8.3

Steps to reproduce :

1. Start Visual Studio Code and click on “Sign in to Bitbucket” on the bottom banner
2. Click on “LOGIN TO BITBUCKET CLOUD” in the extension interface. A webpage opens asking to grant authorization to Atlascode Integration. Click on “Grant access”
3. Get redirected to http://127.0.0.1:31415/bbcloud with an error message :

4. Extension still has no access even though app is authorized

Thank you for your help.

[Nick Rundquist]

@Simon Nyssen , sometimes this can be an issue with network configuration. Do you connect to Bitbucket through any sort of proxy?

[Simon Nyssen]

Hi @Nick Rundquist , you were right, I had my VPN running and shutting it off resolved the issue. I feel dumb for not thinking about it sooner haha

Thank you for your help !

[Simon Nyssen]

The issue was resolved by shutting down my VPN connection.