Cannot login to JIRA cloud

[Ventzy Kunev]

Clicking on “Login to Jira Cloud” button in Authentication section of Atlassian Settings window open browser window to authorize the access. The page properly shows “This will allow Atlascode Integration to:” and “Authorize for” sections. Clicking “Accept” button redirects me to URL https://atlascode-oauth-service.services.atlassian.com/jiracloud?code=…&state=… which return DNS_PROBE_FINISHED_NXDOMAIN in Chrome - the domain atlascode-oauth-service.services.atlassian.com does not resolve. Testing it with https://dnschecker.org/#A/atlascode-oauth-service.services.atlassian.com shows that this is not a local problem - it cannot be resolved from anywhere. Because of this I am unable to login and use Atlascode extension at all in last several months. It was working before that.

Extension version: v2.9.1

VSCode:

Version: 1.60.0 (user setup)
Commit: e7d7e9a9348e6a8cc8c03f877d39cb72e5dfb1ff
Date: 2021-09-01T10:41:52.311Z
Electron: 13.1.8
Chrome: 91.0.4472.164
Node.js: 14.16.0
V8: 9.1.269.39-electron.0
OS: Windows_NT x64 10.0.19043

Jira cloud trying to login to: dzijira.atlassian.net

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[Jamil Masarweh]

Same issue

Version: 1.60.2

Commit: 7f6ab5485bbc008386c4386d08766667e155244e

Date: 2021-09-22T11:59:08.826Z (2 wks ago)

Electron: 13.1.8

Chrome: 91.0.4472.164

Node.js: 14.16.0

V8: 9.1.269.39-electron.0

OS: Darwin arm64 20.6.0 (mac os m1)

[Chris]

I am experiencing this issue as well:

Extension: 1.60.2

VSCode: 1.61.2

Date: 11/04/21

Electron: 13.1.8

Chrome: 95.0.4638.54

Node.js: 16.11.1

V8: 9.5.172.21

OS: Arch Linux (64 bit)

[Alec Stashevsky]

Same issue

[Matt Sorenson]

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[Matt Sorenson]

Quality is

[Matt Sorenson]

Still doesn’t work. Just thought I’d let you know.

[Nick Rundquist]

I’ve just released version 2.10.4 which should address this issue. You’ll need to log in one last time for the fix to take effect but that should be the last time.

[Matt Sorenson]

You’ll need to log in one last time

“one last time”?… did you miss the part where logging in has not worked a first time?

[Dave Kinsella]

Same issue for the past week.

[Dorota Bazan]

Had the same issue - turned out it was in my settings - in settings.json in VSC I had atlascode.useNewAuth on “true” - when I changed it to “false”, everything was back to normal.

Not sure about future consequences though

[Alec Stashevsky]

@Dorota Bazan that fix worked for me thank you so much!

[Liuver Duran]

Awesome, that did work for me!

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[Clayton Johnson]

Same here, thanks Dorota!