Installation fails with HipChat 1.3.8

Issue #5 new
Gerald Schneider created an issue

The installation of the plugin fails with HipChat Server version 1.3.8.

Unable to install integration The add-on rejected the installation: 500 Internal Server Error

The error log is not very helpful either:

2016-04-05T07:55:35.718354+00:00 hipchat coral-0: [/addon#REQ3D5DB2] ERROR: Unable to install add-on polly
Traceback (most recent call last):
  File "/hipchat-scm/coral/vendor/virtualenv/local/lib/python2.7/site-packages/txhipchat/addons/addon_manager.py", line 818, in _notify_installable
    headers={'Content-Type': ['application/json']})
  File "/hipchat-scm/coral/vendor/virtualenv/local/lib/python2.7/site-packages/twisted/internet/defer.py", line 1097, in _inlineCallbacks
    result = result.throwExceptionIntoGenerator(g)
  File "/hipchat-scm/coral/vendor/virtualenv/local/lib/python2.7/site-packages/twisted/python/failure.py", line 389, in throwExceptionIntoGenerator
    return g.throw(self.type, self.value, self.tb)
  File "/hipchat-scm/coral/vendor/virtualenv/local/lib/python2.7/site-packages/dace/_decorator.py", line 97, in call
    d = yield func(*args, **kwargs)
  File "/hipchat-scm/coral/vendor/virtualenv/local/lib/python2.7/site-packages/twisted/internet/defer.py", line 1099, in _inlineCallbacks
    result = g.send(result)
  File "/hipchat-scm/coral/vendor/virtualenv/local/lib/python2.7/site-packages/txhipchat/addons/addon_manager.py", line 863, in perform_addon_http_request
    raise UnexpectedResponseError("500 Error", response)
UnexpectedResponseError: 500 Error

Comments (5)

  1. Gerald Schneider reporter

    Although the plugin description has been updated to compatibility up to 1.3.9 (was 1.3.7 before) the problem still persists after upgrading to HipChat Server 1.3.9. The installation still fails with the same error.

  2. Peter Brownlow Account Deactivated

    IMPORTANT NOTICE

    Regretfully, changes in Polly's hosting mean that it will be shutting down in August 2017. In order to keep it running I would have to invest significant time, which I simply don't have. Thanks for using Polly, and I hope that it was useful.

  3. Peter Brownlow Account Deactivated

    EXCELLENT NEWS

    Polly's hosting arrangement has been saved, so you can keep polling to your hearts' content. There will be no shut-down.

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