django_zendesk /

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django_zendesk provides single-sign on functionality between a django.contrib.auth based site and Zendesk. Other authentication systems are compatible as long as they implement the @login_required decorator.


django_zendesk needs two variables to be implemented:

ZENDESK_URL = The URL of your support page, will either be on or your own domain (via a CNAME record) ZENDESK_TOKEN = The authentication token token you receive from Zendesk when setting up remote authentication

The only other code setup required is pointing a URL at the django_zendesk.views.authorize method, it will look something like:

(r'zendesk/$', 'django_zendesk.views.authorize')

Zendesk itself needs a bit of setup, including the URL we just set up above and a log-out URL which already should be implemented somewhere in your site.

Zendesk's documentation for remote authentication is here:

If you're running the tests, make sure to set the TEST_DATABASE_CHARSET setting so that test databases are created to be utf8 compatible.


Initial idea by Jon Gales <> with improvements by Alexander Ljungberg <>.

See initial idea/blog post here: