Fails Loading with user profile with special character

Issue #16 resolved
Former user created an issue

Hi! Trying to install / run Euclid 0.9.3 with Sketch-Up 2016 and 2017 I experienced a problem on a computer (Windows 10) with a user profile (path) having a special character (in this case í). The ruby console reported an error (after installation) with incompatible code pages (UTF8, cp1252). The plugin got installed in the users folder, but fails to load. Copying the installed files from the user folder to the ProgramData\SketchUp\ .... \Plugins folder solves the problem. With my best regards Christian

Comments (2)

  1. Peter Ellis

    More information: Euclid installs correctly but fails to load. Extension Manager can be used to load Euclid on command with the Ruby Console open which reveals the following error message:

    Error: #<Encoding::CompatibilityError: incompatible character encodings: Windows-1252 and UTF-8>
    C:/Users/Ruz/AppData/Roaming/SketchUp/SketchUp 2017/SketchUp/Plugins/euclid/startup.rb:35:in `join'
    C:/Users/Ru�z/AppData/Roaming/SketchUp/SketchUp 2017/SketchUp/Plugins/euclid/startup.rb:35:in `block in <top (required)>'
    SketchUp:1:in `call'
    
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