Order total is empty when creating appointment from backend

[Valentina R]

When an appointment is created from the backend and is selected 'Create new order', the order total is empty.

Another issue that happens only in this case: The customer phone is blank on the Edit Order page.

Under number 4: https://bizzthemes.com/forums/topic/issues-with-v3-1-6/#post-134788

[Željan Topić]

This is on purpose. I'll check what I can do.

[Valentina R]

Why is this on purpose?

It wasn't like this previously. People were able to pay for the appointments created from the backend. Otherwise there is no sense in having an option to create a new order if one can't pay for it.

[Željan Topić]

It is assumed that admin created appointments are not paid for, which is why there is zero. I'll see how to avoid this or refactor it differently.

[Valentina R]

But in previous versions the order total was normal and after the appointment was confirmed, the client got an email with the Pay link where they could have paid the order.

This is how one of my client's product appointments will be done - only through the backend. And since this worked before it would be kind of a pain to tell the client that from now on it doesn't work anymore.

Please take a look at what can be done.

[Željan Topić]

Sure, thanks for the feedback. Can you recall which version had this working? Before 3.0?

[Valentina R]

I don't, but I'll check it out tomorrow.

[Valentina R]

This is still not fixed in 3.2. Btw, just saving the Order adds the Order total.

If order total is 0, then customer can't pay. So after creating the order we need to save it first and then open the appointment and set status to 'confirm' to trigger the email. Only then the custom can pay for it.

Could this be fixed that Order total is filled upon creating the order?

[Željan Topić]

Fixed with 3.2.0