- changed status to resolved
Appointment Selection
Issue #38
resolved
When an appointable product is loaded: Preselect the first available day. … Reason: If there is an appointable product that is only available on certain days, e.g. the weekend. But in case today it’s Monday, the customer will have to click through each day, to finally find a slot on Saturday. But usually they stop searching after clicking 4-5 days. Which results in a lost client and sale. … I think the problem here is: If only the availability for staff is set, but not on a product level: dates appear appointable even if there are no slots available.
Comments (1)
-
reporter - Log in to comment
Removing global availability settings partly helps. As only the available slots of staff or product will be displayed. (this was a logic issue: I thought setting restrictive availability for staff would also affect the global availability).