Reschedule Appointments (for staff & customers) with three clicks & no need to switch current page

[johannesmutter]

• Choose a (completed) existing appointment (calendar; appointments list; my account)
• Click reschedule
• ajax load only the calendar (modal/ overlay/ …) and let user/staff choose a new date

[Željan Topić]

This will be added once adding new appointment is improved and available through modal box.

[Wolfgang Scheinhart]

This is feature request is becoming more and more important and several other solutions offer it already. Is there now an ETA almost a year later? I'm sure some biz owners / dev are willing to chip in with some funds to get this finally implemented, if that's what's holding it back. It will help save biz owners a lot of support calls when customer's can change their appointment time themselves.

[Georgia Ferguson]

Really need this option as well! It takes a lot of manual time for staff to reschedule appointments. Especially since we’re an online-based business.

[Jelmer]

I would really like to support this issue. I think this is a major feature and a lot of business would need this. Please make it happen.

[Valentina R]

Another client requested this feature:

Hi there,

Following the link, I don’t see any progress. We really need this feature as our staff is fully occupied rescheduling appointments for clients by phone but they have other things to do as well. Also, we are a season based business, so during the winter period we are less reachable by phone. but that’s the moment that people start scheduling for the summer.

My proposal: let users create an account, as they already can. And then just simply give them the option to reschedule X minutes, hours, or days prior the appointment. Of course this rescheduling should be happening according to the earlier set rules.

BookingWP is by far the best plugin, at least for us. We tried a lot of different plugins, bought a couple, trialled a couple, but this one really fits our needs. Except for the lack of this feature which I think would really be a good sellingpoint. Because the native WP plugin doesn’t allow that.

I’ve heared a lot of people asking for this. So please, pretty please, make it happen.

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[Jelmer]

Any updates from the developers on what the planning is? Will it be built in the next sprint? Will it remain in the backlog? What’s the status?

[Željan Topić]

This week, we’ll add the ability to reschedule appointments by customers, when the rescheduling is enabled for selected products.

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[Željan Topić]

Added with 4.9.8

[Jelmer]

Awesome. Really looking forward to this. Thanks a lot!

[Željan Topić]

Looking forward to your feedback. Open a new issue if you encounter any problems or have a proposal for improvements.