Not recording after latest update

Issue #1149 resolved
Andrey Kalenyh created an issue

ACR is not recording any more after it updated to 23.1 or to 23.2. Cant t remember exactly, because I detected this problem 2 days ago. I tried to reinstall, but its not helped. If I open ACR and immediately make a call (incoming or outgoing) it works normal. But one or two minutes (or hours) ago recording doesnt work and i need to open ACR again before each calling. ACR worked perfect on previous versions, but after last updates this problem appears. My smartphone is Xiaomi RedMi 3S.

Comments (15)

  1. Andrey Kalenyh reporter

    No, power saving is disabled on phone. And all recomendations are made by your link. ACR worked perfectly before updating and I didnt change anything on my phone not before uptadinig not after updating. I've checked once again all options that can disable ACR and all normally. I saw that problem with recording have many users after updating and me too.

  2. Andrey Kalenyh reporter

    Each time when I going to call I swipe down and I see that ACR is running. I touch ACR and open it, then go to main screen and call.

  3. copluk repo owner

    Each time when I going to call I swipe down and I see that ACR is running. I touch ACR and open it, then go to main screen and call. That might be something else. Try reinstalling ACR

  4. copluk repo owner

    Your statements are contradicting. In your first message you have said

    i need to open ACR again before each calling

    On your last you have said

    Each time when I going to call I swipe down and I see that ACR is running

    Do you actually mean that you cna Actually see ACr icon on the notification bar but unless you open ACR, it doesn't record?

    Have you turned of ACR notification icon?

  5. Andrey Kalenyh reporter

    I meant "open", it was open from taskbar. Not from main screen. Notification is turned on. ACR is constantly running, I see that regularly on taskbar. Bur recording doesnt work. If I open ACR from taskbar, rerording works, if i didnt dod that recording doesnt work.

  6. copluk repo owner

    Still sound like power issue. I need to see logs when it is not recording, but then keeping debug log on might allow it to record. Try anayway

    Please go to ACR Settings, tap on the ACR version information at the bottom and then tap on the Debug logging, enter password "letmedebug", tap on Start. Make a test call, end your call. Come back to Debug logging and tap on Stop and finally tap on Send to send it to me Thanks

  7. Andrey Kalenyh reporter

    Yes, I did 2 calls and I dont see nothing in log. Debug mode still enabled and ACR is running.

  8. copluk repo owner

    ACR is not being informed about the call. You must have somehow blocked certain permissions. Like any other app ACR would need to be made aware of what is happening by the system, this is done by something called Broadcasting on Android. Log shows it does not receive anything. Try another call rec app, see if it has same issue. If not, you must have blocked ACR, if it does then something wrong on your phone

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