Samsung Note 8, will not record the other person
Issue #1383
closed
Hi, just switched to a new phone, doesn't record the other person. Are there any settings I need to change? Thx very much
Comments (6)
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repo owner
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repo owner
- changed status to closed
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Has anyone found a fix ?
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repo owner
We believe we have fixed this issue.
Please subscribe ACR beta at https://play.google.com/apps/testing/com.nll.acr and wait for the update, once ACR is updated open Recording issues menu and apply configuration for Android 7.1.1/2 and make a test call
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I became a beta tester yesterday afternoon did update changed over to new configuration and it's still not working.
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repo owner
<html> <head> <meta http-equiv="Content-Type" content="text/html; charset=UTF-8"> </head> <body text="#000000" bgcolor="#FFFFFF"> Please go to ACR settings and tap on version then tap on Debug and enter letmedebug as password. Make a call while debug is enabled, come back open debug logging and select send to send debug logs to me <p style="-qt-paragraph-type:empty; margin-top:0px; margin-bottom:0px; margin-left:0px; margin-right:0px; -qt-block-indent:0; text-indent:0px;"><br> </p> </body> </html>
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US version of Note 8? Unfortunately there seems to be a bug with Android 7.1.1 that prevents call recording working reliably. Setting recording delay to 3 or more seconds seems to help but not always.
This is same on all call recording apps.
We are tracking this issue at https://bitbucket.org/copluk/acr/issues/1224/kb-android-711-issues
You can subscribe to it for updates.