Huawei Android 8 no sound when call recording enabled

[Former user]

Once I enable ACR, my calls don't have any sound. I can only hear the other party if I switch to speaker and switch back. Works normally once I disable ACR. Once audio returns, recordings are great.

[copluk]

Huawei Android 8 update has issues with call recording. It should be fixed in B120 software version which they will release in 2 months. Try using 3GP recording format until it is fixed. This is same with all call recording apps

[edwsy]

Same issue with 3gp.

[copluk]

There cannot be same issue with 3gp. However it would not record other party clearly.

Huawei said it will be fixed in couple of months

[edwsy]

I think you don't understand my issue. My phone can record using ACR. But for some reason, when I make a call, there's no audio from the other person (in the phone call. Not a recording) Unless I press loudspeaker and go back. This only happens when ACR is enabled. Once I turn off ACR, the audio works OK during phonecall.

[edwsy]

This issue exists even if I use 3gp

[copluk]

I know the issue, use 3gp while bug is solved by Huawei.

[copluk]

Duplicate of #1546.