ACRCalls folder not showing up in Windows 7 Explorer (LG G3)

[Former user]

When looking at the files on my phone connected to my laptop via USB, I can see the entire directory structure in Windows Explorer except the ACRCalls folder. I used the backup function, the phone shows the ACRCallsBackup folder, but it won't show on the PC. Again, everything else on the phone shows up in Explorer, just nothing ACR has created. Can't pull my files across to my laptop like I could with my LG G2.

[copluk]

This is not related to ACR nor ACR's fault. But, I'll try to help.

First disconnect your phone and turn off your pc, then reboot your phone and connect to your pc again.

It should work this time, unless you actually deleted those folders from your phone