Pro features not working.

Issue #1722 resolved
Former user created an issue

I purchased this a while back. My phone died and my carrier had to give me a new one of the exact same phone version. I reinstalled everything with no problem, except the pro features are not activated like cloud backup. Every time I click on my Pro features it takes me to the App Store that shows that I own the Pro app.

Comments (3)

  1. copluk repo owner

    Remove the license if already installed, make sure you have logged in with same google account you have used to buy then tap BUY on ACR in order to re-install previously purchased license. Google play store will let you install it for free

  2. Jonathan Bardi

    I am having the same issue with ACR Beta v27.5, although I have the exact same phone without reinstalling the OS or anything.

    It was working fine but as of today, I upgraded to v27.5 and no matter what I do, it does not recognize that I have a valid license.

    I have uninstalled and reinstall both ACR and the ACR License apps, but no matter what I do it always shows "Buy ACR" at the top, and sometimes it will let me launch the ACR License app without launching ACR and then it tells me that it looks like I did not install the ACR LIcense from Google Play and to uninstall and reinstall, but of course I have done this many times.

    Completely removed both apps and no matter what I do, it always shows in ACR that I have no license.

  3. copluk repo owner

    Please remove the licence, open acr tap buy, make sure it opens Play Store and tap install on pro. Restart the phone once installed

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