ACR not recording

Issue #210 resolved
Former user created an issue

Hi, after upgrade my SM-G900F to 5.0 Lollipop the ACR stop recording my calls, on the 4.4.2 version everything was OK. Now it tells me that it was unable to record last call , and the record files are 0.0 Kb, I used MP4-HQ and noticed that only in this configuration ACR won't record calls. If its a bug try to fix it.

Comments (6)

  1. Roger Soweid

    I uninstalled ACR, rebooted my phone (HTC One M8) and reinstalled ACR but the problem still persists. It doesn't record conversations anymore. It worked fine until I upgraded to Lollipop yesterday. Anyone has any ideas as to how I can restore that function? Thanks a lot

  2. copluk repo owner

    HTC m8 stopped supporting normal call recording with Android 5. But there seems to be a way to get around this issue. We are investigating to see if we can achieve this with ACR.

    In the meantime you might want to try other call recording apps.

    I am sorry about this inconvenience but it is out of control. We have no way if knowing when a manufacturer makes undocumented changes.

  3. Roger Soweid

    Unfortunately it is still not working on the HTC One M8.

    I uninstalled ACR, restarted the phone and reinstalled it again and it is still not recording calls.

    Thank you

  4. copluk repo owner

    HTC M8 stopped supporting normal call recording with Android 5. But here seems to be a way to get around this issue. We are investigating to see if we can achieve this with ACR.

    In the meantime you might want to try other call recording apps.

    I am sorry about this inconvenience but it is out of control. Manufacturer make undocumented changes.

  5. Log in to comment