Can't hear the other person on my recording

Issue #2355 duplicate
Former user created an issue

I had a very important call last night that I tried to play back today but I can only hear my voice. All of my other call from yesterday recorded are fine. I've changed settings to MP4 and 5 sec delay, no other recorders installed, restarted my success. Any ideas to fix?

Comments (8)

  1. copluk repo owner

    Samsung Android 8 update has an issue affecting some calls where other party is inaudible. Try settings recording delay to 0 seconds under ACR Recording settings and restarting your phone. This issue effects all call recording apps and we are trying to find a permanent solution for it

  2. Jessica

    Ok. I'll try that. Will you please remove my original attachment from this thread? I didn't want everybody to be about to hear my call! Thank you!

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