Cannot change recording folder to external sd card- Samsung Galaxy S4

Issue #253 duplicate
mtnpastor created an issue

Hi copluk- I have a Samsung Galaxy S4 and I have the same issue as Fabrizio Gerardi, however my "An error occurred" message was not in Italian, but English. It says here that the issue has been resolved, but how? I really need to change my recording folder to my external sd card. Thanks for your help on this. By the way, my Samsung Galaxy S4 has Android version 4.4.2

 Previous issue:

Fabrizio Gerardi created an issue 5 days ago

I cannot change the recording folder to the external sd card. Please note that I have already read the older issues on this matter but it seems to me none of them is applying to my case. I have a Samsung Galaxy S5 with Lollipop, so I think writing on external card should work provided the application is making use of the correct Google api.

Note that I also tried your suggestions I read in other post: uninstall, reboot, reinstall; I tried to change the recording codec; I tried to create the folder before to open acr settings or to let acr to create it. I also tried to maintain the same folder name "ACRCalls".

Non of this helped: I always get a message "An error occurred" (actually, in italian "Si è verificato un errore") the moment I try to apply a different folder setting.

Can you help?

Comments (4) copluk repo owner ACR does not implement Android 5 way of using SD card. We are evaluating to see if it would sufficient enough for ACR's use copluk repo owner • changed status to resolved

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