Is there anyway of getting back our recordings that seem havent been uploaded to google cloud?

Issue #2792 resolved
Former user created an issue

Reading though all the support tickets, we have seen the issues with google "cloud". From our understanding, we activated a new gmail account to upload our recordings to google "cloud" but seems like the tool was deleting the files even if they were not uploaded (or at least google didnt mark them as uploaded).

We have checked inside that google account and found nothing. Now our recordings (at least 400 recordings are not in our phone neither in the cloud). May i ask..... is it possible at least to recover in someway the recordings? Are they really deleted from the phone? Would a search for *.m4a work in our phone?

Your help is much appreciated on this issue.


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