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assigned issue to
Correspondent volume level very low
Hi,
Since a few weeks, my correspondents volume level is very low while mine is fine. But when I installed the app (with licence purchased) the volume was good for both !?!
I tried several audio sources without success, auto stay the best choice (at least the less bad :-s ).
Please help me find what's going on.
I'm on a Motorola Moto X (XT1092) and ACR 30.2
Comments (8)
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repo owner -
Hi, copluk. Same to me here. My phone is a BQ Aquaris U2 5.2. My Android version is 7.1.2.
The problem doesn't exist before, some months ago. Now I can ear me perfecly but the other part is so low that sometimes I cannot recover it even with audio programs.
My version is the PRO, allways the last version available.
SOLVED! I change the configuration: -Format: 3GP -Audio origin: Automatic
Thanks.
Thank you very much.
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repo owner Unfortunately there is an issue with Android 7.1.1/2 that prevents call recording working reliably. Our latest update was able to fix this in few phones but not on all. Try restarting your phone and set recording delay to 5 seconds.
We are still working on it and hopefully Android 8 update will fix it very soon
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repo owner - changed status to resolved
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reporter Hi, I'm in Android 6.0
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reporter - changed status to open
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repo owner Some phones don't support call recording or stop supporting it after update. Remove other call recording apps, reboot your phone and re-install ACR, set recording delay to 5 seconds and try again.
If fails, go to Recording Issues menu and try settings according to your Android version and phone model
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repo owner - changed status to resolved
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Android version?